Settings

How do I change my password?
1. Open the sub-menu 2. Scroll down to 'Change Password'; 3. Enter your current password followed by the New password that you would like to...
Wed, 16 May, 2018 at 11:51 AM
How do I control my privacy settings?
By default, all of your medical history that you have entered is kept private from other users. However, in order to help others who may want to learn from ...
Wed, 16 May, 2018 at 12:26 PM
How do I delete my account?
If you wish to delete your account, we request that you also let us know the reason for wanting to delete  your account. We want to ensure that we are provi...
Wed, 16 May, 2018 at 12:07 PM
How do I download my personal data?
We want to make sure that you always have access to the data that you share with our platform.  You can download a copy of your personal data that we ho...
Wed, 16 May, 2018 at 12:10 PM
How do I set reminders on more than 1 device?
Some users may be using the mobile application on more than one device, e.g. phone and tablet, and wish to receive their reminders on both these devices.  ...
Tue, 5 Feb, 2019 at 2:48 PM
My reminder notifications are not appearing on my device, how can I fix this?
If you have set reminder and your notifications are not appearing, please use the following steps: 1)  Open sub-menu 2) Tap on 'Reset Reminders'...
Wed, 6 Feb, 2019 at 5:07 PM