Support

Solutions 1

• How does the timeline work?

Solutions 5

• Steps
• How do I add a goal for a tracker I am using?
• How do I remove a tracker from the Trackers page?
• How to view a chart relating to a specific tracker I am using?
• How do I add a new tracker to my Trackers page?

Solutions 3

• How to create a personal health record.
• How to download my health record as a PDF
• How to keep a journal.

Solutions 4

• Controlled sharing of your health record
• I have shared my health record with several people, can I remove a person?
• I am sharing my health record, can I add more people to the list of people I am sharing with?
• I am sharing my Health Record. How can I stop sharing my health record?

Solutions 3

• How do I add a new lab result tracker to my Lab Results page?
• How do I remove a tracker from the Lab Results page?
• How do I update a previous entry for a Lab Result tracker?

Solutions 2

• How do I connect a third-party app or device to my account?
• How do I disconnect a third-party app or device that I have connected to my account?

Solutions 3

• Creating sub accounts. How to manage other people from one central account.
• Creating a Contributor Account
• How do I remove or update a contributor account that I have set up?

Solutions 6

• How do I change my password?
• How do I control which emails I receive?
• How do I delete my account?
• How do I download my personal data?
• How do I set reminders on more than 1 device?

See all 6 articles

Solutions 9

• Nutrition panel
• Appointments panel
• Calories panel
• Sleep panel
• Activity panel

See all 9 articles

Solutions 1

• How do I log out of the app?

Solutions 6

• About our Communities
• Guidelines for contributing to forums
• Forum Rules
• Joining new communities
• How do I unjoin / leave a community that I belong to?

See all 6 articles

My Profile 1

• Managing the information shared on your 'Profile' page

Communities & Forums 6

• About our Communities
• Guidelines for contributing to forums
• Forum Rules
• Joining new communities
• How do I unjoin / leave a community that I belong to?

See all 6 articles

Trends 1

• Exploring Trends / My Charts - changing date ranges

My Health 2

• Personalising the My Health page
• What is the My Health section?

Charts 1

• About Charts - Available Views, Downloading, Exporting

Privacy Settings 3

• How do I update my privacy settings?
• Can I hide my profile?
• How do I change my password?

Health Panels 10

• Nutrition panel
• Appointments panel
• Recent updates panel
• Calories panel
• Sleep panel

See all 10 articles

Trackers 9

• Steps
• Can I connect a third-party application or device to my account?
• Understanding lab test values and ranges
• Removing a device from my account
• Adding and discovering new trackers

See all 9 articles

General 6

• How do I add people as friends on the website?
• How do I remove a friend?
• How do I log out of the site?
• My login details don't work in the Help Centre
• How do I send messages to other members on the site?

See all 6 articles

Health Record 6

• How to create a personal health record on Healthbit.
• How do I share my health record?
• Controlling my shared personal health record
• I have shared my health record with several people, can I remove a person?
• I am sharing my health record, can I add more people to the list of people I am sharing with?

See all 6 articles

Managing User Accounts 2

• Creating a Contributor Account.
• How do I add a sub account (child, parent, patient, etc) in order to manage their details?

Insights 0

Trackers 0

Health Record 0

Lab Results 0

Third-Party Apps & Devices 0

Manage User Accounts 0

Settings 0

Health Panels 0

General 0

Communities & Forums 0

Insights 1

• Where can I view insights about my condition?

Trackers 7

• How do I add a new tracker to my Trackers page?
• How to view a chart relating to a specific tracker I am using?
• How do I remove a tracker from the Trackers page?
• How do I add a goal for a tracker I am using?
• How do I update a previous entry for a Tracker?

See all 7 articles

Health Record 6

• How to create a personal health record
• Controlled sharing of your health record
• I have shared my health record with several people, can I remove a person?
• I am sharing my health record, can I add more people to the list of people I am sharing with?
• I am sharing my Health Record. How can I stop sharing my health record?

See all 6 articles

Lab results 4

• How do I add a new lab result tracker to my Lab Results page?
• How to view a chart relating to a lab result tracker I am using?
• How do I remove a tracker from the Lab Results page?
• How do I update a previous entry for a Lab Result tracker?

Settings 6

• How do I change my password?
• How do I control my privacy settings?
• How do I delete my account?
• How do I download my personal data?
• How do I set reminders on more than 1 device?

See all 6 articles

General 2

• How do I log out of the app?
• Why have we created this app?

Solutions 1

• Where can I view insights about my condition?

Solutions 1

• How do I control my privacy settings?

Solutions 2

• How do I set reminders on more than 1 device?
• My reminder notifications are not appearing on my device, how can I fix this?

Solutions 1

• My login details don't work in the Help Centre.

Solutions 3

• Guidelines for contributing to forums
• Forum Rules
• Why are words I type being blocked by the profanity filter?